Friday, May 23, 2008

Inferno

Those of you who know me know that I have no love lost for my job. I like what I do but HATE where I do it. I sold my soul to devil, otherwise known as the US government, so here I sit for the next 2-3 years. Lovely.

I have never read Dante's Inferno (it was way too long and with big words), but I imagine that my office must be something very similar to the seventh circle of hell. I really don't think words could do it justice but here are some fun examples to muse about.

* On Tuesday there was no white paper in the building. No one ordered it. Everything, billing sheets, chart notes, patient handouts had to be done on yellow paper.

* I currently have one medical assistant assigned to help me. No else knows how or wants to work in pediatrics. On days where there are 2 docs in peds, we still only have one MA. Some days that means one MA for over 40 pts. You want to guess how far behind we run. Not pretty.

* We are yelled at daily by finance for not seeing enough patients, yet they refuse to acknowledge we may need more help.

* If you are a patient here, and you are 2 hours late for your apt, or you no show and come in as a walk in in the afternoon, that is OK. There is no reason for patients to keep their appts.

* If you miss an apt and come in 3 days later and curse and scream and demand a physical apt (which usually take a month to get), you will not be escorted from the building, we will bend over backwards to make you happy, and then the nurses and docs will be blamed because the pt missed her original apt.

I could go on but you get the idea.

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